Organisations need to continually adapt to keep pace with new challenges and trends – so they can be sure they’re still providing world-class customer experiences. Assess your organisation against a world class customer service standard.
As a customer service professional, you’ll set the tone for great customer experiences across your entire organisation. Get best practice know-how and practical support to be a leading example in your field.
All over Australia, companies that have been certified against the International Customer Service Standard (ICSS) are seeing the benefits – for their customers, their staff, and their business.JOIN THEM
The customer landscape is constantly shifting – and the know-how and skills companies need are more complex than ever. Creating a great customer experience is no longer just worth considering. It’s fundamental to being a better business.
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Hear from two of ASEA winners on how entering the Australian Service Excellence Awards supported their customer focus journey.